Quality Management Method

This article is about quality method and quality plan and control of a insulin pump project as a point of view of management engineering. We use the Plan-do-check-act cycle (figure 1). As a quality management method to get maximum quality results. This cycle is a four-step model for carrying out change. Just as a circle has no end, the PDCA cycle should be repeated again and again for continuous improvement. The PDCA cycle is considered a project planning tool. The PDCA cycle can be use when:

1. Starting a new improvement project
2. Developing a new or improved design of a process, product, or service
3. Defining a repetitive work process
4. Planning data collection and analysis in order to verify and prioritize problems causes
5. Working toward continuous improvement

Figure – Plan-Do-Check-Act Cycle

Plan: Recognize an opportunity and plan a change.

Do: Test the change. Carry out a small-scale study.

Check: Review the test, analyse the results, and identify what you have learned.

Act: Take action based on what you learned in the study step. If the change did not work, go through the cycle again with a different plan. If you were successful, incorporate what you learned from the test into wider changes. Use what you learned to plan new improvements, beginning again.

Quality Plan and Control

Firstly, in quality planning, the standards are defined and codified that the project will be required to meet to be successful, and how those standards will be achieved and confirmed. Quality planning is considered in conjunction with the rest of the project planning. Because it influences costs, scheduling, and other factors. Without strong quality planning, a project carries an increased risk that the sponsors and the stakeholders will not be satisfied with the results. 

Secondly, quality planning determines the scope of what is going to be measured. What metrics will determine whether the project is successful. How those will be satisfied, from beginning to end. Quality assurance systems should be defined and implemented, whether that consists of audits, product testing or other measures. In addition, stakeholder expectations should be documented to ensure there are no surprises later. Without this, a project can be derailed if there are different interpretations of how and what determines acceptable for a project.

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